Information

WARRANTY

If at any time you are unsatisfied with your product, used or unused, please contact us. Our family wants to ensure you are completely satisfied with Lin's work, so get in touch with us explaining the issue and we will try our best to make it right. Lin will be happy to refinish it, fix it, or exchange it.We would love to actually use the term “lifetime warranty,” but in truth, once a piece is used, it can never really remain in the pristine condition it was when originally purchased. The beauty of these pieces (and with handmade woodwork in general) is that it will fade and show the wear over time, just like we all do, right? The wear and tear on each piece you use is as unique as the piece itself. Every scratch or nick represents a Thanksgiving, wedding reception, birthday party, or Sunday dinner and a story to pass on to your family along with the piece itself.Check our care section to the right on how to preserve your piece. But, ultimately we still want you to be satisfied, so at any point if you are unhappy, send it back, contact us, etc. We will contact you once we have received your returned item and will let you know what the options are for repair or replacement at that point.